Residential Guarantees

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Eviction

Eviction

If a screened tenant placed by PMI Coal Creek ever has to be evicted, we handle the eviction process, including the costs or fees associated with eviction, up to $2,000.

We understand how frustrating it is when a tenant violates their lease agreement and the financial implications for property owners. It’s an unfortunate fact that some tenancies end in eviction. With PMI Coal Creek’s Eviction Guarantee, you don’t have to worry about the costs of eviction because when you subscribe to our Eviction Protection Plan, we not only handle the eviction process but we cover the legal costs or fees associated with the eviction, up to $2000.

How the Eviction Guarantee Works:

  • Owner must subscribe to our Eviction Protection Plan in the Management Agreement.
  • New tenants with leases signed after the Management Agreement is in place are immediately covered.
  • Existing tenants with leases signed prior to Management Agreement are covered after seven months.
  • The Program does not cover lost rent, move-out costs, or property damage.
  • The Program does not cover the Owner for the Tenant’s Attorney fees, court-ordered fines, damages, or penalties.
  • The Eviction Protection plan must be specifically subscribed to in your current Property Management Agreement.

*This is a summary of the terms of the Eviction Protection Plan. See your management agreement for exact terms.

On-Time Rent

On-Time Rent

When a tenant pays rent on time, we promise to have your owner’s payment in your account within ten business days. If not, we will give you back that month’s management fee.

Ensuring you get your money as soon as possible is part of our job and why we offer our On-Time-Rent Guarantee. This means we will get your payments to you by the 10th business day of the month when the tenant pays rent by the first of the month. If we can’t do this for you, we will pay back that month’s management fee.

Happiness

Happiness

If, for any reason, you are not completely happy with our services and want to leave us, you may cancel your property management agreement without penalty with 30 days notice.

The notice period allows for a smooth and professional transition for the tenant, wrap-up of any outstanding maintenance items and invoices, and assignment of the lease and security deposit funds properly to you so we transfer a happy tenant.

Our conditions for the Happiness Guarantee

  • A 30-day notice is provided by the property owner, which allows us time to resolve any outstanding service issues and prepare accounts and files for transfer.
  • All outstanding invoices have been paid to vendors.
  • We want the cancellation process to go smoothly for you and your tenant.
Results

Results

We don’t get paid until you get paid. With PMI Coal Creek, you will have peace of mind, knowing that we are working hard for you, and you will not need to pay us until you get results.

Property Management Service: That’s right. You don’t pay us anything until we produce results for you. At PMI Coal Creek, we don’t collect management service fees until a renter is moved in and rent is collected. We do all of the heavy lifting—market your home, schedule showings, screen applicants, draft the lease, and facilitate tenant move-in – all before being paid a dime.

Leasing Service: If we are leasing your property for you, we do all the work upfront, and you don’t pay us until you get a qualified tenant and they move into your property. That means we aggressively market and show your property, screen the tenants, handle all the paperwork, and perform a move-in inspection, all before we get paid anything.

PMI Coal Creek Transparency Disclosure – *The only exception is in cases of an owner’s contribution to pay for vendors to get a home “rent ready” in advance.

Leasing

Leasing

You should never have to pay twice for us to find a new tenant for your property. Our leasing guarantee states that we will find a new tenant for free if a tenant does not fulfill at least nine months of a lease term.

The conditions for our Leasing Guarantee:

  • We must have placed the tenants. This guarantee does not cover tenants we’ve taken over or inherited.
  • The guarantee does not cover tenants who must break a lease due to military orders, military transfers, or any other legal lease cancellation.
  • The guarantee does not cover tenants who have abided by the lease terms by paying appropriate lease-breaking fees.
guarantees

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